PrivMX Knowledgebase

What does „zero-knowledge” mean?

It means that PrivMX Team Server software knows nothing about the data it transfers and stores. The content and the structure of information are encrypted by the client software. Team Servers can do absolutely nothing with the data because they don’t even know the role of each piece of information – it’s all shredded and […]

Where do I complete my order for a Team Server and make the payment?

As soon as your 30-days FREE TRIAL starts, you’ll have access to PrivMX Control Center. It’s where you arrange all your settings, place the order and make all the necessary payments after the trial. Before your trial ends, you can always change your settings, by selecting the number of Team Members or Data Storage Space.

What are your plans for the future?

Big! After we develop all the features on our feature request list (never-gonna-happen;), we plan to work on our own PrivMX hardware. Stay tuned!

Where can I set up new user accounts?

Because we are not sure if your web browser (and its plugins) is secure enough to generate private encryption keys, all processes connected with creating a Team Server and the first account as well as new users’ accounts take place in the PrivMX Fusion desktop app.

What is PrivMX Control Center?

Control Center is an online platform accessible to Team Keepers and company admins, where they can: – get access to priority support – create and manage Team Servers – check security logs and settings – view payments status and download invoices.

How do updates work?

You’ll be notified about all updates available inside the application, in your user profile.To update, you just need to click DOWNLOAD and INSTALL and PrivMX Fusion restarts automatically in a new version.