In the case of a private account, Team Keepers are not able to reset Team Member’s password. A private account is activated with an ACToken.
If you are a Team Keeper, you can use your ACToken to log into your PrivMX Team Server.If your account is Managed, your Team Keeper can reset your password.
Yes, if you enable two factor authentication, you will be asked for an additional code when logging in. The code will be delivered to you using the chosen method.
End-to-end encryption means that your data is encrypted using a private key before it leaves your device and stays protected all the way to the other end, so the user you want to share information with.
Your password is not kept on our servers, it doesn’t leave your device. Nobody except you can access your data. To learn more about how encryption works, go to our blogpost.
PrivMX Fusion uses end-to-end encryption based on zero-knowledge servers. To learn more about different types of encryption, go to our blogpost.
Currently not. We’re working on including it in our offer, so stay tuned.
We always try to do our best to help and assist you.Please refer to the support page or contact us directly in case of any problems with our software.
Yes, here you can see how PrivMX Pocket works.
In theory, there’s no limit in both cases, but we’re currently offering Team Servers up to 100 gigabytes of storage in the Control Center. It should be more than enough for most teams, but if you need more, please feel free to contact us.