In your firewall settings add exceptions for your Team Server’s domain and for cc.primx.com.
Use the support form to describe what exactly has happened. You can find it in the top right user menu in PrivMX Fusion or in PrivMX Control Center.
Log into your PrivMX Team Server and go to your User Settings in the top right corner; click ‘Team Server’; log into your PrivMX Control Center and go to “Team Servers”; then click “show details” and there’s a “delete server” button that deletes your Team Server permanently.
It’s possible that there is a problem with your system clock. Make sure that the date and time on your device are correct and try logging in again.
Make sure that you’ve provided the full login, along with the Team Server address (user#yourserver.privmx.com).
Data centers are located in Amsterdam, Frankfurt and Warsaw (more locations will be available soon). You can choose your preferred location while setting up a Team Server.
Use PrivMX Fusion, where all your data is end-to-end encrypted by default, including your tasks and to-do lists.To learn more about how we encrypt tasks, go to our blogpost.
Use PrivMX Fusion – it secures your whole chat – video calls, text, audio and video messages with end-to-end encryption by default.To learn more about how we encrypt communication, go to our text about encrypted chat.
You can find your ACToken in your User Settings. If you are a Team Keeper, ACToken appears when you set up a new Team Server.
Your personal ACToken is a secret and unique ID of your account in a form of a textual mnemonic. In case you forget your password, you can use the token to log into your PrivMX Team Server.
