{"id":1612,"date":"2023-07-13T09:18:09","date_gmt":"2023-07-13T09:18:09","guid":{"rendered":"https:\/\/knowledgebase.privmx.com\/?page_id=1612"},"modified":"2023-12-04T11:18:46","modified_gmt":"2023-12-04T11:18:46","slug":"privmx-fusion","status":"publish","type":"page","link":"https:\/\/knowledgebase.privmx.com\/pl\/privmx-fusion\/","title":{"rendered":"Privmx Fusion"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1612\" class=\"elementor elementor-1612\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cf91e40 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf91e40\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a3a5bac\" data-id=\"a3a5bac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7b44b7 elementor-widget elementor-widget-shortcode\" data-id=\"e7b44b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">            <div class=\"qae-faqs-container qae-faqs-toggle-container\">\n\t\t\t\t\t\t\t<ul class=\"qe-faqs-filters-container\">\n\t\t\t\t<li class=\"active\"><a class=\"qe-faqs-filter all-faqs\" href=\"#\" data-filter=\"*\">All<\/a><\/li>\n\t\t\t\t<li><a class=\"qe-faqs-filter\" href=\"#fusion\" data-filter=\".fusion\">PrivMX Fusion<\/a><\/li>\t\t\t<\/ul>\n\t\t\t\t\t<div id=\"qaef-1607\" class=\"qe-faq-toggle faq fusion troubleshooting\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> What if my firewall blocks PrivMX?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>In your firewall settings add exceptions for your Team Server&#8217;s domain and for cc.primx.com.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1082\" class=\"qe-faq-toggle basics faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> What is the location of PrivMX Fusion data centers?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Data centers are located in Amsterdam, Frankfurt and Warsaw (more locations will be available soon). You can choose your preferred location while setting up a Team Server.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1081\" class=\"qe-faq-toggle encryption faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> How to encrypt tasks?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Use PrivMX Fusion, where all your data is end-to-end encrypted by default, including your tasks and to-do lists.<br>To learn more about how we encrypt tasks, go to <a href=\"https:\/\/knowledgebase.privmx.com\/pl\/end-to-end-encrypted-tasks-why-should-i-encrypt-my-tasks-and-to-do-lists\/\">our blogpost.<\/a><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1080\" class=\"qe-faq-toggle encryption faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> How to encrypt a message?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Use PrivMX Fusion &#8211; it secures your whole chat &#8211; video calls, text, audio and video messages with end-to-end encryption by default.<br>To learn more about how we encrypt communication, go to <a href=\"https:\/\/knowledgebase.privmx.com\/pl\/end-to-end-encrypted-chat-why-should-i-use-encrypted-chat-at-work\/\">our text about encrypted chat<\/a>.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1079\" class=\"qe-faq-toggle encryption faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> Where can I find my ACToken?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>You can find your ACToken in your User Settings. If you are a Team Keeper, ACToken appears when you set up a new Team Server.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1077\" class=\"qe-faq-toggle encryption faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> How does private account work?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>In the case of a private account, Team Keepers are not able to reset Team Member&#8217;s password. A private account is activated with an ACToken.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1072\" class=\"qe-faq-toggle encryption faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> Does PrivMX Fusion store my password?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Your password is not kept on our servers, it doesn&#8217;t leave your device. Nobody except you can access your data. To learn more about how encryption works, go to <a href=\"https:\/\/knowledgebase.privmx.com\/pl\/what-are-different-types-of-encryption\/\">our blogpost.<\/a><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1071\" class=\"qe-faq-toggle encryption faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> What type of encryption does PrivMX Fusion use?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>PrivMX Fusion uses end-to-end encryption based on zero-knowledge servers. To learn more about different types of encryption, go to <a href=\"https:\/\/knowledgebase.privmx.com\/pl\/what-are-different-types-of-encryption\/\">our blogpost.<\/a><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1070\" class=\"qe-faq-toggle faq pricing fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> May I use the web-browser client also in my on-premise installation?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Currently not. We\u2019re working on including it in our offer, so stay tuned.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1058\" class=\"qe-faq-toggle faq pricing fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> How much storage space does a team of 10 members need with PrivMX?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Not much \ud83d\ude42 As all the files within your PrivMX workspace are not duplicated but linked between members, chats, tasks and calendars, you\u2019ll only need 10 GB to start from.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1056\" class=\"qe-faq-toggle faq fusion settings\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> Where can I set up new user accounts?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Because we are not sure if your web browser (and its plugins) is secure enough to generate private encryption keys, all processes connected with creating a Team Server and the first account as well as new users&#8217; accounts take place in the PrivMX Fusion desktop app.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1054\" class=\"qe-faq-toggle basics faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> What is PrivMX Control Center?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Control Center is an online platform accessible to Team Keepers and company admins, where they can:<\/p>\n\n\n\n<p>&#8211; get access to priority support<\/p>\n\n\n\n<p>&#8211; create and manage Team Servers<\/p>\n\n\n\n<p>&#8211; check security logs and settings<\/p>\n\n\n\n<p>&#8211; view payments status and download invoices.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1053\" class=\"qe-faq-toggle basics faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> How do updates work?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>You&#8217;ll be notified about all updates available inside the application, in your user profile.<br>To update, you just need to click DOWNLOAD and INSTALL and PrivMX Fusion restarts automatically in a new version.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1052\" class=\"qe-faq-toggle basics faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> Who is a Team Keeper?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Team Keeper is a regular Team Member with some extra benefits. Team Keepers arrange the workspace for their team. They are the ones who create accounts for their Team Members, invite them to the workspace, and manage their primary user settings.Apart from all the functions and activities available for any Team Member, Team Keeper is authorized to grant selected Team Members access to particular Sections and Tools within these Sections. As we strongly believe that teamwork should be based on trust and respect, we recommend flexibility in terms of appointing a Team Keeper. This role is dedicated to team players at heart!<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1050\" class=\"qe-faq-toggle faq fusion settings\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> Can I export my PrivMX Fusion data, including Text Notes, Spreadsheets and Mind Maps?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Yes &#8211; your data belongs to you and your Team only.<\/p>\n\n\n\n<p>You can easily export all PrivMX Fusion files (Text Notes, Spreadsheets and Mind Maps) and all documents shared within your Team Server straight to your desktop.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-1048\" class=\"qe-faq-toggle faq pricing fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> Can I change my storage space settings and the number of Team Members later?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Yes, you can! Just contact us to update your order or change it directly in your Control Center account.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-946\" class=\"qe-faq-toggle faq fusion settings\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> Can I use PrivMX Fusion with my team of more than 25 people?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>Although there are no technical obstacles to using PrivMX Fusion in a large team, we can see a single PrivMX Team Server works best for teams of 15 people. It&#8217;s simply easier to stay agile and keep the information flow clean, so we recommend sticking to the &#8220;one server = one team&#8221; rule.<\/p>\n\n\n\n<p>We offer a solution for bigger teams as well. You can divide your team into groups and create a number of Team Servers. These separate teams can share common Sections to collaborate, communicate, and share files.<\/p>\n\n\n\n<p>If you are interested in that solution, contact us to discuss the details.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div id=\"qaef-834\" class=\"qe-faq-toggle basics faq fusion\">\n\t\t\t<div class=\"qe-toggle-title\">\n\t\t\t\t<h4>\n\t\t\t\t\t<i class=\"fa fa-minus-circle\"><\/i> What are hardware requirements for on-premise installations?\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div class=\"qe-toggle-content\">\n\t\t\t\t\n<p>PrivMX Team Server software requires a Linux machine\/instance. For more information please visit https:\/\/dev.privmx.com\/<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t            <\/div>\n\t\t <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1612","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/knowledgebase.privmx.com\/pl\/wp-json\/wp\/v2\/pages\/1612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledgebase.privmx.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/knowledgebase.privmx.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/knowledgebase.privmx.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowledgebase.privmx.com\/pl\/wp-json\/wp\/v2\/comments?post=1612"}],"version-history":[{"count":3,"href":"https:\/\/knowledgebase.privmx.com\/pl\/wp-json\/wp\/v2\/pages\/1612\/revisions"}],"predecessor-version":[{"id":2284,"href":"https:\/\/knowledgebase.privmx.com\/pl\/wp-json\/wp\/v2\/pages\/1612\/revisions\/2284"}],"wp:attachment":[{"href":"https:\/\/knowledgebase.privmx.com\/pl\/wp-json\/wp\/v2\/media?parent=1612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}