PrivMX Knowledgebase

May I use the web-browser client also in my on-premise installation?

Currently not. We’re working on including it in our offer, so stay tuned.

Do you offer any support in the on-premise offer?

We always try to do our best to help and assist you.
Please refer to the support page or contact us directly in case of any problems with our software.

What’s the max number of users and gigabytes of storage space in a PrivMX Team Server?

In theory, there’s no limit in both cases, but we’re currently offering Team Servers up to 100 gigabytes of storage in the Control Center.

It should be more than enough for most teams, but if you need more, please feel free to contact us.

Where do I complete my order for a Team Server and make the payment?

As soon as your 30-days FREE TRIAL starts, you’ll have access to PrivMX Control Center. It’s where you arrange all your settings, place the order and make all the necessary payments after the trial.

Before your trial ends, you can always change your settings, by selecting the number of Team Members or Data Storage Space.

How much storage space does a team of 10 members need with PrivMX?

Not much 🙂 As all the files within your PrivMX workspace are not duplicated but linked between members, chats, tasks and calendars, you’ll only need 10 GB to start from.

Do the prices include VAT?

No, they don’t include VAT.

Do you have any special pricing plans?

We have a free Basic plan, with max. 5 users, 10 GB of storage space and 30h of internal video calls per month. All our pricing plans are available here.

Can I change my storage space settings and the number of Team Members later?

Yes, you can! Just contact us to update your order or change it directly in your Control Center account.