PrivMX Knowledgebase

How to encrypt tasks?

Use PrivMX Fusion, where all your data is end-to-end encrypted by default, including your tasks and to-do lists.
To learn more about how we encrypt tasks, go to our blogpost.

How to encrypt a message?

Use PrivMX Fusion – it secures your whole chat – video calls, text, audio and video messages with end-to-end encryption by default.
To learn more about how we encrypt communication, go to our text about encrypted chat.

Where can I find my ACToken?

You can find your ACToken in your User Settings. If you are a Team Keeper, ACToken appears when you set up a new Team Server.

What is ACToken?

Your personal ACToken is a secret and unique ID of your account in a form of a textual mnemonic. In case you forget your password, you can use the token to log into your PrivMX Team Server.

How does private account work?

In the case of a private account, Team Keepers are not able to reset Team Member’s password. A private account is activated with an ACToken.

What if I lose my password?

If you are a Team Keeper, you can use your ACToken to log into your PrivMX Team Server.
If your account is Managed, your Team Keeper can reset your password.

Can I set up 2FA?

Yes, if you enable two factor authentication, you will be asked for an additional code when logging in. The code will be delivered to you using the chosen method.

What is end-to-end encryption?

End-to-end encryption means that your data is encrypted using a private key before it leaves your device and stays protected all the way to the other end, so the user you want to share information with.

Does PrivMX Fusion store my password?

Your password is not kept on our servers, it doesn’t leave your device. Nobody except you can access your data. To learn more about how encryption works, go to our blogpost.

What type of encryption does PrivMX Fusion use?

PrivMX Fusion uses end-to-end encryption based on zero-knowledge servers. To learn more about different types of encryption, go to our blogpost.

What does „zero-knowledge” mean?

It means that PrivMX Team Server software knows nothing about the data it transfers and stores. The content and the structure of information are encrypted by the client software.

Team Servers can do absolutely nothing with the data because they don’t even know the role of each piece of information – it’s all shredded and impossible to recognize or organize. What’s more, even system admins in data centres, with physical access to Team Servers, have no possibility to read and interpret the data.