FAQ Group: PrivMX Fusion

What if my firewall blocks PrivMX?

In your firewall settings add exceptions for your Team Server’s domain and for cc.primx.com.

What is the location of PrivMX Fusion data centers?

Data centers are located in Amsterdam, Frankfurt and Warsaw (more locations will be available soon). You can choose your preferred location while setting up a Team Server.

How to encrypt tasks?

Use PrivMX Fusion, where all your data is end-to-end encrypted by default, including your tasks and to-do lists.To learn more about how we encrypt tasks, go to our blogpost.

How to encrypt a message?

Use PrivMX Fusion – it secures your whole chat – video calls, text, audio and video messages with end-to-end encryption by default.To learn more about how we encrypt communication, go to our text about encrypted chat.

Where can I find my ACToken?

You can find your ACToken in your User Settings. If you are a Team Keeper, ACToken appears when you set up a new Team Server.

How does private account work?

In the case of a private account, Team Keepers are not able to reset Team Member’s password. A private account is activated with an ACToken.

Does PrivMX Fusion store my password?

Your password is not kept on our servers, it doesn’t leave your device. Nobody except you can access your data. To learn more about how encryption works, go to our blogpost.

What type of encryption does PrivMX Fusion use?

PrivMX Fusion uses end-to-end encryption based on zero-knowledge servers. To learn more about different types of encryption, go to our blogpost.

May I use the web-browser client also in my on-premise installation?

Currently not. We’re working on including it in our offer, so stay tuned.

How much storage space does a team of 10 members need with PrivMX?

Not much 🙂 As all the files within your PrivMX workspace are not duplicated but linked between members, chats, tasks and calendars, you’ll only need 10 GB to start from.